Major responsibilities主要责任
Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
根据优质服务体验的准则,在日常工作中坚决贯彻公司经营理念及企业文化,确保顾客满意度,实现我们的宗旨。
To ensure that Mandarin Oriental, Sanya’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
切实履行三亚文华东方酒店的仪容仪表标准,时刻表现出专业和谨慎的形象。
Handle all incoming and outgoing correspondence
处理往来信件
Collect and sort out all daily incoming mail, telex and fax especially in the morning session due to the accumulation of overnight correspondence
收集分类日常收到的信件、电报及传真,尤其是前一 天晚些时候收到的信件
File correspondence and documents
文件和相关信息归档
Answer telephone calls and handle enquiries professionally
接听电话,接受咨询时须表现出专业性
Prepare attendance records
考勤记录
Attend weekly Sales & Marketing meetings and bi-weekly business development meeting and prepare minutes
参加部门每周例会及两周一次的业务发展会议,并做好会议纪要
Handle expense reports
费用报销
Arrange appointments for the Director of Sales & Marketing
为市场销售总监做好日程安排
Keep mailing list up-to-date.
更新联系表
Keep trace file up-to-date.
更新跟踪文件
Prepare contracts if requested.
如果有需要,应准备合同
Prepare files and documents for periodic meetings chaired or attended by the Director of Sales & Marketing.
为市场销售总监主持或参加定期会议准备资料和文件
Handle communication with clients on behalf of sales personnel or in their absence.
当部门其他同事不在时,代表相关人员与顾客交流
Assist other Sales and Marketing colleagues with administrative work when necessary.
当有需要时,帮助部门同事完成行政工作
Lead secretaries/Coordinator in handling the departmental administration
协调部门行政事务
Prepare travel arrangements for Sales and Marketing personnel.
为部门相关人员做好差旅安排
Ensure that overall secretarial/administration task in the Sales & Marketing office are well understood and followed up.
确保部门所有行政事务都被知晓并得到跟进
Perform any other reasonable duties as required by the department head.
在部门领导的指导下完成其它工作
联系我时,请说是在海南直聘上看到的,谢谢!