Verify room status, report discrepant rooms; prioritize and update status of checkout rooms
核实房态,上报差异房;优先更新退房的房态
Ensure that assigned colleague has reported to work; document any late or absent colleagues
确保排了班的同事按时到岗,记录迟到或缺席的同事
Prepare and distribute assignment sheets to assigned colleague and review priorities
准备并给同事分配工作安排表并回顾工作重点
Assign designated guest room keys and phones
分配指定的房卡和电话
Communicate additions or changes to the assignment sheets as they arise throughout the shift.
在整个当班过程中对于附加的工作进行沟通并更改工作安排
Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.
检查客房服务员的工作车,客用品及清洁用品是否正确、是否摆放整齐,是否有机械问题
Update room status after approving cleanliness and condition in accordance with departmental standards
在根据部门规定的标准进行查房及更新房态
Check Do Not Disturb rooms in accordance with resort procedures and verify status
根据度假酒店的程序检查免打扰房间并核实状态
Complete work orders for maintenance repairs. Contact Engineering directly for urgent repairs
完成工程单的申请流程,对于紧急的维修需要直接联系工程部
联系我时,请说是在海南直聘上看到的,谢谢!